FAQ
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Where are Santiki products designed?
Santiki products are designed by Deanna Wagester in Huntington Beach, inspired by
effortless coastal living and travel-ready style.
How long will my order take to ship?
Shipping Information
In-stock items will be shipped within 1–3 business days.
Made-to-order items follow the production schedule below.
Delivery Schedule
| Orders Due | Production Start Date | Estimated Ship Date |
|---|---|---|
| Jan 17, 2026 | Apr 1, 2026 | Apr 21, 2026 |
| Feb 17, 2026 | May 1, 2026 | May 21, 2026 |
| Mar 17, 2026 | Jun 1, 2026 | Jun 21, 2026 |
| Apr 17, 2026 | Jun 30, 2026 | Jul 21, 2026 |
| May 17, 2026 | Jul 30, 2026 | Aug 21, 2026 |
How do I track my order?
Once your order ships, you will receive an email with your tracking number.
Can I change my order?
In stock products, please contact us and we'll do our best to accommodate changes prior to shipping.
Cut to order product may not be cancelled or changed.
Do you accept returns?
Only damaged product can be returned. Contact support@santiki.com